NAHQ Momentum: Two years of progress in Quality & Safety
The past couple of years have provided defining moments for the healthcare quality profession. Through our unwavering commitment to improvement, NAHQ advanced its mission to elevate quality as a foundational driver of better outcomes across healthcare.
In a message from our CEO Stephanie Mercado and 2024 – 2025's Board President, Patty Resnik, we reflect on a period of time shaped by progress, resilience, and a shared belief in what can be achieved when quality is prioritized at every level.
There is a roadmap to healthcare Quality excellence. NAHQ can help you follow it.
The NAHQ Healthcare Quality Competency Framework™ serves as the industry-standard, defining the Quality Safety competencies, skills and behaviors required to advance Quality & Safety excellence across the healthcare continuum.
This expert-created, data-informed framework is continuously validated and updated by NAHQ to ensure it provides the most up-to-date information, guiding professionals, organizations, and the healthcare industry to create a competent, coordinated workforce prepared to deliver healthcare excellence.




