NAHQ Micro-Credential: Patient Safety
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Patient safety sits at the heart of high‑quality care, and every healthcare professional plays a critical role in creating environments where harm is prevented and learning is continuous. To strengthen a culture of safety, organizations must consistently apply safety science, encourage transparent reporting, and engage teams in understanding risk, addressing system vulnerabilities, and driving improvement. Building and sustaining this culture requires knowledge, structure, and daily practice, not simply a reaction to events.
The Patient Safety Micro‑Credential equips healthcare professionals with the essential skills and concepts needed to advance patient safety across their organizations. Through seven interactive, scenario‑based modules, participants explore the core principles of safety science, high‑reliability behaviors, human factors engineering, psychological safety, just culture, event reporting, safety intelligence, and collaborative governance. They learn to analyze safety culture, identify and mitigate risk, interpret and apply safety data, and lead practices that promote open communication and shared accountability.
Grounded in NAHQ’s Healthcare Quality Competency Framework™, this program provides immediately applicable tools for quality professionals and leaders who influence safety outcomes each day. By the end of the program, participants will be able to integrate safety science into quality improvement work, guide cross‑functional efforts to reduce harm, and create sustained improvements that strengthen safety culture over time. Successful completion earns a digital badge and certificate, offering verifiable recognition of mastery in this critical domain.
Policies, Permissions, and Technical Requirements
Refund/Cancellation Policy
NAHQ will not issue any refunds or exchanges for online products once purchased. Please contact our customer service at 847.375.4720 or info@nahq.org with questions prior to purchase.
Technical Requirements
For on-demand web based products: Web browser and internet connection; pop-up windows enabled; Adobe flash player; computer equipped with audio output (speakers or headphones).
Permission Requests
For permission requests or proper usage information, contact us at info@nahq.org or write to the publisher at the address below:
National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631
Copyright
Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.
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