Erin Thompson

Erin Thompson

Patient Experience Manager - Lifebridge Health, Northwest Hospital

I have more than 20 years' experience in health care quality including patient advocacy, regulatory compliance and outcome measures. I have my CPHQ credentials, and I am passionate about quality healthcare

Speaker Details

Speaker Type: HQ Best Practice Tools On-Demand

Sessions of the Speaker

Event Type:
  • HQ Best Practice Tools On-Demand
Northwest Hospital transformed its lowest-performing inpatient unit using continuous improvement and High Reliability Organization (HRO) principles. This session highlights how...
Virtual