Better Quality Through Better Measurement Online Course with Coaching
In this program, you will discover what quality measurement is and why it matters, how to set a clear and achievable aim, how to define a family of measures tightly […]
58 events found.
Events
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Healthcare Quality Week 2024
Save the Date! Healthcare Quality Week (HQW) is a dedicated time to acknowledge the progress made by healthcare and quality professionals toward improving patient outcomes and to prepare ourselves for […]
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NAHQ: CPHQ Virtual Instructor-Led Review Course
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
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NAHQ: CPHQ Info Session
Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success […]
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NAHQ Learning Lab – What Does Good Quality Mean to You?
Speaker: Tanya Stinson, MHQS, CMBB, MCBA, CRP This presentation will discuss the use of the Voice of Customer tool, along with Lean and Six Sigma methods to eliminate wastes, errors, and […]
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NAHQ Info Session: NAHQ Micro-Credentials
Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of virtual courses: NAHQ Micro-Credentials. Learn about them and […]
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NAHQ insider live
Join NAHQ CEO Stephanie Mercado and NAHQ President Patricia Resnick for NAHQ insider live. This open forum gives you an inside look into the latest and greatest things NAHQ is […]
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AI-Powered Insights: Redefining Patient Experience Analysis
Learn how artificial intelligence tools can improve quantitative and qualitative analysis of patient experience data. Objectives: Participants will be able to describe the benefits and drawbacks of using AI in […]
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NAHQ: CPHQ Virtual Instructor-Led Review Course
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
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NAHQ Learning Lab – CMS Patient Safety Structural Measure Information Session
Speaker: Michelle Schreiber, MD | Kathleen M.B. Balestracci, PhD, MSW Details: This session will feature Dr. Michelle Schreiber, Deputy Director of the Center for Clinical Standards and Quality (CCSQ) and […]
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NAHQ Learning Lab – The CMS TEAM Model: Quality, Care Coordination, & Care Transitions
Speaker: Patty Resnik, MJ, MBA, FACHE, RRT, CPHQ, CHC, CHPC, CMAC Details: Join NAHQ Board President, Patty Resnik, for an overview of the CMS Transforming Episode Accountability Model, and a […]
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InAHQ | Healthcare Quality Management: CPHQ Review
This workshop is designed to help prepare you for the CPHQ exam, or to provide an orientation to the role of a healthcare quality professional. Dr’s. Townsend and Geiselman will: […]
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NAHQ Learning Lab – Advanced Data Science for Healthcare Quality Improvement
Speaker(s): Mark Sendak, MD, MPP | Emily Sterrett, MD | Will Knechtle, MBA, MPH Details: Healthcare delivery organizations (HDOs) are rapidly integrating artificial intelligence (AI) into clinical and operational workflows. However, […]
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NAHQ: CPHQ Virtual Instructor-Led Review Course
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
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NAHQ: CPHQ Info Session – Prep and Exam FAQs | March 2025
Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success […]
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AzAHQ | Mastering QAPI: Building a High-Performing Plan That Guarantees Compliance and Excellence
Unlock Excellence with QAPI: Crafting a High-Impact Plan for Compliance and Success! Are you ready to elevate your hospital's Quality Assurance and Performance Improvement (QAPI) efforts? Join us for an […]
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AzAHQ | The 6th Aim of Quality: A Deep Dive Nurse Film Experience
Explore the 6th aim of quality in healthcare, focusing on bringing light to health equity. This presentation will highlight the film journey of a healthcare quality professional and documentarian uncovering […]
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NEAHQ | Uncovering the Cause – Using Performance Improvement Tools for Root Cause Analysis in Healthcare
Root Cause Analysis plays a critical role in improving patient safety and care quality. Join us to learn how performance improvement tools are applied to identify and address the root […]
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NAHQ Learning Lab – Advancing Patient Safety: Insights to Meet Leapfrog Standards
Speaker(s): Ted Donnelly, BSN, MHA, CPHQ | Missy Danforth This session will review the competencies of the Patient Safety Domain of the Healthcare Quality Competency Framework and discuss ways to […]
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Transforming Healthcare Quality with NAHQ’s Workforce Accelerator®
Learn how NAHQ’s data-driven solution results in improved healthcare outcomes, safety, and delivers millions back to the bottom line for organizations like yours. Find out how this flexible, scalable solution […]
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OrAHQ | Smart Design, Better Outcomes: The Power of Human Behavior
Topics to be covered: Quality Leadership and Integration-Stakeholder engagement; identifying resource needs to improve quality. Performance and Process Improvement: Establish teams, roles, responsibilities, and scope. Patient Safety: Integrate safety concepts […]
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NEAHQ | Tools to Manage Change: Barriers to Success
Change management in healthcare is essential for improving healthcare quality by enabling smooth transitions, reducing resistance, and ensuring sustained improvements. A well-planned approach to change benefits patients, providers, and the […]
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NAHQ Insider Live April 2025
VirtualThe pressures on the healthcare industry, and especially Quality, are greater than ever. As the professional home for all who work in healthcare Quality & Safety, NAHQ is here for you. We […]
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Advizor1 LLC | Accreditation Foundation 101
This foundational program is designed for those individuals who are new to healthcare accreditation/regulatory compliance. The focus will be on the Joint Commission processes, with introductory information on Centers for […]
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NAHQ Learning Lab – Reducing Healthcare Workforce Burnout: Strategies for Well-Being, Thriving, and Quality Care
Speaker(s): Colin P. West, MD, PhD, FACP Workforce burnout has become one of the most pressing challenges within healthcare organizations, directly impacting the well-being of healthcare professionals and the quality […]
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NAHQ: CPHQ Virtual Instructor-Led Review Course
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
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AzAHQ | Emerging Technology and Tools: What Are the Risks?
Join us at the AzAHQ 2025 Spring Conference to explore the latest advancements in digital health, human factors, compliance, and emerging health technologies. This event features expert speakers, interactive discussions, […]
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NEAHQ | Looking Back and Moving Forward: The Developmental Trajectory of Quality in Healthcare Over the Past Century and Implications for the Future
Celebrate 50 years of NEAHQ with a look back over the major milestones in healthcare quality (Quality 1.0, 2.0, and 3.0) and then look ahead to Quality 4.0. This interactive […]
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NAHQ Info Session: NAHQ Micro-Credentials
Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them […]
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NAHQ: CPHQ Virtual Instructor-Led Review Course
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
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NAHQ Learning Lab – Driving Change in Healthcare Part 1: People, Process, & Purpose
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony […]
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NAHQ Learning Lab – Driving Change in Healthcare Part 2: Applying Change Leadership in Action
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony […]
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NAHQ next 2025 Info Session
VirtualPositioning You For What’s Next NAHQ next is the premier industry event addressing the most urgent and important issues facing healthcare today. The 2 ½ day virtual event is packed […]
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The Hybrid Measure Reboot: What’s Changed, What’s Next, and Why It Matters
CMS is moving full speed with mandatory Hybrid Hospital-Wide Readmission and Mortality measures, bringing revised specs, CCDE rules, and mapping requirements your teams must tackle now. This webinar breaks down […]
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NAHQ: CPHQ Virtual Instructor-Led Review Course
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]
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NAHQ Learning Lab – Driving Change in Healthcare Part 3: Implementing & Sustaining Change Across Disciplines
Speaker(s): Samantha Crandall, PhD, RN, CPHQ, CPPS Director of Quality, Patient Safety and Clinical Performance Improvement Suburban Hospital, Johns Hopkins Medicine Principle Staff Armstrong Institute for Patient Safety and Quality Speaker(s): Briony […]
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AzAHQ | Perspectives in Transitions of Care
This session will summarize why ongoing collaboration between acute and post-acute care settings is important to ensure effective communication to identify common drivers for readmissions, including conditions most frequently related […]
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PAHQ | The Top 10 Health Technology Hazards for 2025: Managing the Risks Associated with AI and Other Hazards
Health technologies play a critical role in patient care—but they also can be a key contributor to adverse events if organizations do not proactively identify possible sources of danger or […]
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NCAHQ | Leveraging QI Tools to Improve Personal Health
Hosted by the North Carolina Association for Healthcare Quality (NCAHQ). This webinar explores how principles of Quality Improvement (QI)—traditionally used in healthcare systems—can be adapted for personal and professional self-care […]
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MAHQ | Breaking Down Barriers in ED Efficiency – Movement is Progress
During the session, participants will learn to: Understand key principles for implementing change in high-acuity settings Apply evidence-based strategies to lead and sustain ED improvements Identify and overcome common barriers […]
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Medisolv | Medisolv Healthcare Reporting Conference (HERE)
The HERE Conference is Medisolv’s annual virtual event for healthcare quality leaders who refuse to settle for “good enough.” Over two days, you’ll hear from national voices like NAHQ and […]
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NAHQ Learning Lab – The Role of Human Factors in Patient Safety Culture
Speaker(s): Ellen Evans, MN, MPH, RN, CPHQ, CJCP, CPPS Director of Accreditation and Patient Safety Northside Hospital Understanding the concepts of Human Factors is imperative to building safe processes for both […]
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NAHQ: CPHQ Virtual Instructor-Led Review Course
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]
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Foundation for Healthcare Quality | 22nd Annual Northwest Patient Safety Conference
The Washington Patient Safety Coalition, Health Quality BC and Oregon Patient Safety Commission present the 22nd annual Northwest Patient Safety Conference on October 16-17, 2025. It unites healthcare professionals, providers, patients, families, and caregivers in all care settings from all over the world. The theme is “Navigating Rough Seas.” The conference will provide insight, actionable […]
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WAHQ | Quality Improvement and Patient Safety Across the Continuum of Care
This one day conference offers opportunities to learn and network with healthcare quality professionals. Agenda highlights: • Innovative Strides: Advancing Acute Care through a Regional Mobility Initiative • Early Identification of Sepsis: Pre-Sepsis in Wound Patients • Managing Our Population: Public Health Communication Across the Continuum • Healthcare Well-being – Putting People First: Supporting Teams […]
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AzAHQ | Navigating the Changing Healthcare Environment
Dive into the role of data analytics in quality management. Showcase tools and techniques for leveraging data to drive continuous improvement and decision-making.
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AzAHQ | Lead with Purpose: Discover Your Why and Activate Your Strengths
In a world where complexity and change are constant, the most effective leaders aren’t those with all the answers. They are the ones who know who they are and lead from that place of clarity. This dynamic and reflective session is designed to help you uncover your personal leadership “why” and align it with your […]
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NAHQ Learning Lab – Leading Through Change: Positioning Your Organization for Success in the CMS Transforming Episode Accountability Model (TEAM)
Speaker: Patricia Resnik, MJ, MBA, RRT, FACHE, CPHQ, CHC, CHPC, CMAC NAHQ Board President Compliance Officer, HealPros CMS’s Transforming Episode Accountability Model (TEAM) performance year 1 begins January 1, 2026, and will significantly reshape how quality, outcomes, and accountability are measured in healthcare. This webinar brings the TEAM model into focus at a critical moment, giving […]
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OrAHQ | CPHQ Review Course
This is a review session for healthcare quality professionals who are preparing for the Certified Professional in Healthcare Quality (CPHQ) exam, or who want to expand their existing quality management skills. Attendees will be able to identify areas within the CPHQ certification content outline where they are strong in their knowledge and where they are […]
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NAHQ Learning Lab – Joint Commission’s Accreditation 360: Turning Standards into Strategies for Quality and Safety
Speaker(s): Ken Grubbs, DNP, MBA, RN Executive Vice President, Accreditation and Certification Operations (ACO) and Chief Nursing Officer Joint Commission Robert Campbell, PharmD, BCSCP Sr. Director, Standards Interpretation, Accreditation, Decision Management, Medication Safety - Division of Accreditation and Certification Operations Joint Commission Join Joint Commission for an insightful discussion on the future of […]
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OrAHQ | Ethics and Compliance of AI Use in Healthcare Settings Part I
This is the first webinar in a 3-part series considering the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part I will distinguish between ethics and compliance when considering AI use, review the regulatory landscape surrounding AI use in healthcare, and discuss how to conduct a risk assessment […]
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NAHQ Learning Lab – Energizing Direct Report Rounding: A Key Tool in High Reliability Organizing
Speaker(s): Elaine J. Huggins, RN, MSN, CPHQ, LSS Master Black Belt QSI Consultant VI, National HRO Consultant Kaiser Permanente Celine Gray, MBA, LSSBB, CPXP Quality Safety Improvement Consultant VI, National Care Experience Daily Management System and KP Rounding National Lead Kaiser Permanente Consistent, high-quality direct reporting is a cornerstone of a High Reliability Organization—but […]
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OAHQ | Addressing the Challenges Within Healthcare Quality Leadership
This session will provide an overview of the seemingly insurmountable challenges encountered by healthcare quality leaders as well as considerations for addressing them and fostering a culture of safety.
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NAHQ next call for abstracts
Are you passionate about healthcare Quality & Safety improvement? Share your innovative ideas, groundbreaking research and best practices in healthcare Quality & Safety improvement at NAHQ next. Submit your abstract […]
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NAHQ Learning Lab – Leading the Change: Turning CMS 2026 Quality Priorities into Action
Speaker(s): Michelle Block Schreiber, MD Deputy Director, Center for Clinical Standards and Quality Director of the Quality Measurement and Value-Based Incentives Group Centers for Medicare and Medicaid Services Join Dr. Michelle Schreiber, Deputy Director for Quality & Value at CMS as she discusses how quality is embedded in value programs and what that means for burden reduction in […]
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NEAHQ | Leveraging the QAPI Requirement for Enhanced Organization-Wide Strategic Alignment
Unlock the full potential of your hospital’s Quality Assurance and Performance Improvement (QAPI) program with this dynamic 90-minute session designed for healthcare leaders ready to move beyond compliance. Attendees will discover how QAPI can drive culture change, foster accountability, and build a foundation for long-term sustainability. Ideal for those seeking to transform QAPI from a […]
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NAHQ: CPHQ Virtual Instructor-Led Review Course
NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]
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NAHQ Info Session: NAHQ Micro-Credentials
Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them and our latest program: Regulatory & Accreditation, powered by Joint Commission, when you join us for this free info session. You'll hear from NAHQ Senior […]
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