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  • CPHQ prep certification logo

    NAHQ: CPHQ Virtual Instructor-Led Review Course

    NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]

  • CPHQ prep certification logo

    NAHQ: CPHQ Info Session

    Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success […]

  • NAHQ learning lab logo with blue design

    NAHQ Learning Lab – What Does Good Quality Mean to You?

    Speaker: Tanya Stinson, MHQS, CMBB, MCBA, CRP  This presentation will discuss the use of the Voice of Customer tool, along with Lean and Six Sigma methods to eliminate wastes, errors, and […]

  • NAHQ webinar logo on blue background

    NAHQ Info Session: NAHQ Micro-Credentials

    Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of virtual courses: NAHQ Micro-Credentials. Learn about them and […]

  • NAHQ logo, healthcare quality organization

    NAHQ insider live

    Join NAHQ CEO Stephanie Mercado and NAHQ President Patricia Resnick for NAHQ insider live. This open forum gives you an inside look into the latest and greatest things NAHQ is […]

  • Industry events logo on a white background.

    AI-Powered Insights: Redefining Patient Experience Analysis

    Learn how artificial intelligence tools can improve quantitative and qualitative analysis of patient experience data. Objectives: Participants will be able to describe the benefits and drawbacks of using AI in […]

  • CPHQ prep certification logo

    NAHQ: CPHQ Virtual Instructor-Led Review Course

    NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]

  • InAHQ | Healthcare Quality Management: CPHQ Review

    This workshop is designed to help prepare you for the CPHQ exam, or to provide an orientation to the role of a healthcare quality professional. Dr’s. Townsend and Geiselman will: […]

  • CPHQ prep certification logo

    NAHQ: CPHQ Virtual Instructor-Led Review Course

    NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]

  • CPHQ logo with gold gradient design

    NAHQ: CPHQ Info Session – Prep and Exam FAQs | March 2025

    Individuals with the Certified Professional in Healthcare Quality® (CPHQ) credential are more likely to hold higher job titles than those who do not have it. Set yourself up for success […]

  • OrAHQ | Smart Design, Better Outcomes: The Power of Human Behavior

    Topics to be covered: Quality Leadership and Integration-Stakeholder engagement; identifying resource needs to improve quality. Performance and Process Improvement: Establish teams, roles, responsibilities, and scope. Patient Safety: Integrate safety concepts […]

  • NEAHQ | Tools to Manage Change: Barriers to Success

    Change management in healthcare is essential for improving healthcare quality by enabling smooth transitions, reducing resistance, and ensuring sustained improvements. A well-planned approach to change benefits patients, providers, and the entire healthcare system, ultimately leading to better health outcomes and operational. Objectives:  Participants will be able to: Explain why change is necessary to refocus on […]

  • NAHQ webinar logo on blue background

    NAHQ Insider Live April 2025

    Virtual

    The pressures on the healthcare industry, and especially Quality, are greater than ever. As the professional home for all who work in healthcare Quality & Safety, NAHQ is here for you. We have been monitoring the headlines and listening to you, the Quality community, to identify the greatest issues you are facing. During this timely and interactive […]

  • Advizor1 LLC | Accreditation Foundation 101

    This foundational program is designed for those individuals who are new to healthcare accreditation/regulatory compliance. The focus will be on the Joint Commission processes, with introductory information on Centers for Medicare and Medicaid Services (CMS). This program is not a review of accreditation standards or Conditions of Participation.

  • CPHQ prep certification logo

    NAHQ: CPHQ Virtual Instructor-Led Review Course

    NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]

  • AzAHQ | Emerging Technology and Tools: What Are the Risks?

    Join us at the AzAHQ 2025 Spring Conference to explore the latest advancements in digital health, human factors, compliance, and emerging health technologies. This event features expert speakers, interactive discussions, […]

  • NAHQ webinar logo on blue background

    NAHQ Info Session: NAHQ Micro-Credentials

    Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them and our latest program: Performance and Process Improvement when you join us for this free info session. You'll hear from NAHQ Senior Director, Professional Development […]

    Free
  • CPHQ prep certification logo

    NAHQ: CPHQ Virtual Instructor-Led Review Course

    NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]

  • NAHQ Next logo with green and black design

    NAHQ next 2025 Info Session

    Virtual

    Positioning You For What’s Next NAHQ next is the premier industry event addressing the most urgent and important issues facing healthcare today. The 2 ½ day virtual event is packed […]

    Free

  • CPHQ prep certification logo

    NAHQ: CPHQ Virtual Instructor-Led Review Course

    NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]

  • AzAHQ | Perspectives in Transitions of Care

    This session will summarize why ongoing collaboration between acute and post-acute care settings is important to ensure effective communication to identify common drivers for readmissions, including conditions most frequently related […]

  • NCAHQ | Leveraging QI Tools to Improve Personal Health

    Hosted by the North Carolina Association for Healthcare Quality (NCAHQ). This webinar explores how principles of Quality Improvement (QI)—traditionally used in healthcare systems—can be adapted for personal and professional self-care […]

  • MAHQ | Breaking Down Barriers in ED Efficiency – Movement is Progress

    During the session, participants will learn to: Understand key principles for implementing change in high-acuity settings Apply evidence-based strategies to lead and sustain ED improvements Identify and overcome common barriers […]

  • Medisolv | Medisolv Healthcare Reporting Conference (HERE)

    The HERE Conference is Medisolv’s annual virtual event for healthcare quality leaders who refuse to settle for “good enough.” Over two days, you’ll hear from national voices like NAHQ and […]

  • CPHQ prep certification logo

    NAHQ: CPHQ Virtual Instructor-Led Review Course

    NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]

  • Foundation for Healthcare Quality | 22nd Annual Northwest Patient Safety Conference

    The Washington Patient Safety Coalition, Health Quality BC and Oregon Patient Safety Commission present the 22nd annual Northwest Patient Safety Conference on October 16-17, 2025. It unites healthcare professionals, providers, patients, families, and caregivers in all care settings from all over the world. The theme is “Navigating Rough Seas.” The conference will provide insight, actionable […]

  • WAHQ | Quality Improvement and Patient Safety Across the Continuum of Care

    This one day conference offers opportunities to learn and network with healthcare quality professionals. Agenda highlights: • Innovative Strides: Advancing Acute Care through a Regional Mobility Initiative • Early Identification of Sepsis: Pre-Sepsis in Wound Patients • Managing Our Population: Public Health Communication Across the Continuum • Healthcare Well-being – Putting People First: Supporting Teams […]

  • AzAHQ | Lead with Purpose: Discover Your Why and Activate Your Strengths

    In a world where complexity and change are constant, the most effective leaders aren’t those with all the answers. They are the ones who know who they are and lead from that place of clarity. This dynamic and reflective session is designed to help you uncover your personal leadership “why” and align it with your […]

  • NAHQ learning lab logo with blue design

    NAHQ Learning Lab – Leading Through Change: Positioning Your Organization for Success in the CMS Transforming Episode Accountability Model (TEAM)

    Speaker: Patricia Resnik, MJ, MBA, RRT, FACHE, CPHQ, CHC, CHPC, CMAC NAHQ Board President Compliance Officer, HealPros CMS’s Transforming Episode Accountability Model (TEAM) performance year 1 begins January 1, 2026, and will significantly reshape how quality, outcomes, and accountability are measured in healthcare. This webinar brings the TEAM model into focus at a critical moment, giving […]

  • OrAHQ | CPHQ Review Course

    This is a review session for healthcare quality professionals who are preparing for the Certified Professional in Healthcare Quality (CPHQ) exam, or who want to expand their existing quality management skills. Attendees will be able to identify areas within the CPHQ certification content outline where they are strong in their knowledge and where they are […]

  • NAHQ learning lab logo with blue design

    NAHQ Learning Lab – Joint Commission’s Accreditation 360: Turning Standards into Strategies for Quality and Safety

    Speaker(s): Ken Grubbs, DNP, MBA, RN Executive Vice President, Accreditation and Certification Operations (ACO) and Chief Nursing Officer Joint Commission   Robert Campbell, PharmD, BCSCP Sr. Director, Standards Interpretation, Accreditation, Decision Management, Medication Safety - Division of Accreditation and Certification Operations Joint Commission   Join Joint Commission for an insightful discussion on the future of […]

  • OrAHQ | Ethics and Compliance of AI Use in Healthcare Settings Part I

    This is the first webinar in a 3-part series considering the role of Ethics and Compliance when considering the use of AI in a healthcare setting. Part I will distinguish between ethics and compliance when considering AI use, review the regulatory landscape surrounding AI use in healthcare, and discuss how to conduct a risk assessment […]

  • NAHQ learning lab logo with blue design

    NAHQ Learning Lab – Energizing Direct Report Rounding: A Key Tool in High Reliability Organizing

    Speaker(s): Elaine J. Huggins, RN, MSN, CPHQ, LSS Master Black Belt QSI Consultant VI, National HRO Consultant Kaiser Permanente   Celine Gray, MBA, LSSBB, CPXP Quality Safety Improvement Consultant VI, National Care Experience Daily Management System and KP Rounding National Lead Kaiser Permanente Consistent, high-quality direct reporting is a cornerstone of a High Reliability Organization—but […]

  • NAHQ Next logo with green and black design

    NAHQ next call for abstracts

    Are you passionate about healthcare Quality & Safety improvement? Share your innovative ideas, groundbreaking research and best practices in healthcare Quality & Safety improvement at NAHQ next. Submit your abstract […]

  • NAHQ learning lab logo with blue design

    NAHQ Learning Lab – Leading the Change: Turning CMS 2026 Quality Priorities into Action

    Speaker(s): Michelle Block Schreiber, MD Deputy Director, Center for Clinical Standards and Quality Director of the Quality Measurement and Value-Based Incentives Group Centers for Medicare and Medicaid Services Join Dr. Michelle Schreiber, Deputy Director for Quality & Value at CMS as she discusses how quality is embedded in value programs and what that means for burden reduction in […]

  • NEAHQ | Leveraging the QAPI Requirement for Enhanced Organization-Wide Strategic Alignment

    Unlock the full potential of your hospital’s Quality Assurance and Performance Improvement (QAPI) program with this dynamic 90-minute session designed for healthcare leaders ready to move beyond compliance. Attendees will discover how QAPI can drive culture change, foster accountability, and build a foundation for long-term sustainability. Ideal for those seeking to transform QAPI from a […]

  • CPHQ prep certification logo

    NAHQ: CPHQ Virtual Instructor-Led Review Course

    NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]

  • NAHQ webinar logo on blue background

    NAHQ Info Session: NAHQ Micro-Credentials

    Now you can delve deeper into each of the 8 domains of the Healthcare Quality Competency Framework™ through our growing portfolio of short, virtual courses: NAHQ Micro-Credentials. Learn about them and our latest program: Regulatory & Accreditation, powered by Joint Commission, when you join us for this free info session. You'll hear from NAHQ Senior […]

    Free

  • Vastian | Quality’s Economic Value: Making the Business Case for Compliance

    Join us for an insightful webinar to explore how Quality delivers measurable economic, operational, and clinical value—enhancing patient safety, improving clinical outcomes, reducing harm-related costs, ensuring compliance, and protecting your organization’s reputation. What if Quality was your organization’s most profitable investment and respected as a strategic asset? Learn how this shift drives measurable impact—clinically, operationally, […]

  • Quality Strategic Priorities & Strategy Deployment

    Introduction and overview of alignment improvement efforts to strategic priorities and utilizing strategy deployment to create an infrastructure and roadmap that engages all levels of leadership while empowering front-line stakeholders […]

  • NAHQ Insider Live

    NAHQ’s 50th anniversary is a profound milestone not just for NAHQ but for healthcare Quality & Safety as a whole. Join NAHQ CEO Stephanie Mercado as she reflects on how far we have come and shares an exciting new […]

  • May 2026 CPHQ Prep Virtual Class

    NAHQ’s instructor led CPHQ Prep Virtual Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in […]

  • Large-Scale Improvement Efforts and a Culture of Improvement

    Learn how to build a strategy deployment roadmap that connects large-scale improvement efforts — Value Stream Analysis Events, Projects, and Rapid Process Improvement Events — directly to organizational strategic priorities. […]