NAHQ-U Launches: A Defining Moment in the Future of Healthcare Quality and Workforce Competency

After much planning, user testing, and anticipation, NAHQ-U was officially launched earlier this monthGrounded in the Healthcare Quality Competency Framework™, NAHQ-U connects expert-developed professional development content in a single destination. The platform serves as an all-in-one hub, bringing together the quality and safety resources healthcare professionals need—from competency-based learning and credentialing to career advancement and thought leadership. 

As NAHQ marks its 50th anniversary, this milestone represents more than a moment of reflection—it signals a decisive step forward for the healthcare quality profession and discipline. For years, NAHQ has led the profession by defining what excellence in healthcare quality looks like through the Healthcare Quality Competency Framework™. Today, NAHQ-U brings that framework to life in a way that is practical, accessible, and scalable. On behalf of the Board of Directors, I am proud to share our strong belief that NAHQ-U represents one of the most important investments NAHQ has made in its future, and in the future of the healthcare workforce. 

NAHQ-U is more than a learning platform. It is a centralized destination designed to support continuous professional development in quality and safety across the full arc of a healthcare professional’s career. By bringing education, micro-credentials, certification preparation, and membership resources together within NAHQ-U, NAHQ is strengthening how professionals develop and demonstrate competency over time. Importantly, NAHQ-U also strengthens NAHQ’s value to healthcare organizations. As systems seek scalable, measurable approaches to workforce development, NAHQ-U offers a competency-based solution that supports individual growth while advancing organizational performance.  

As we celebrate 50 years of leadership, I am proud of NAHQ’s role in preparing healthcare professionals for our current and future challenges. When healthcare professionals are equipped with the right quality and safety competencies, resources, and support, they become a powerful force for better outcomes—for patients, families, and the healthcare system as a whole. 

Have you logged into NAHQ-U yet? Register today for our upcoming learning lab on Wednesday, April 8 at 12 pm CT. 

Not a NAHQ member? You can still benefit from NAHQ-U. Learn more today.

April Taylor, FACHE, CMQ/OE, CLSSBB, CPPS, CPHQ

NAHQ President

There is a roadmap to healthcare Quality excellence. NAHQ can help you follow it.

The NAHQ Healthcare Quality Competency Framework™ serves as the industry-standard, defining the Quality Safety competencies, skills and behaviors required to advance Quality & Safety excellence across the healthcare continuum. 

This expert-created, data-informed framework is continuously validated and updated by NAHQ to ensure it provides the most up-to-date information, guiding professionals, organizations, and the healthcare industry to create a competent, coordinated workforce prepared to deliver healthcare excellence. 

nahq framework
nahq framework