Events for November 21, 2024

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Better Quality Through Better Measurement Online Course with Coaching

In this program, you will discover what quality measurement is and why it matters, how to set a clear and achievable aim, how to define a family of measures tightly linked to your aim, how to choose and collect the right data, and how to display and analyze your data in run and control charts […]

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NAHQ: CPHQ Virtual Instructor-Led Review Course

NAHQ’s virtual, instructor led CPHQ Review Course connects you with expert instructors in an online classroom setting and is designed to support those planning to take the Certified Professional in Healthcare Quality® (CPHQ) Certification Examination. Based on the current CPHQ content outline, this course provides a review of essential healthcare quality concepts and offers valuable […]

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NAHQ Learning Lab – What Does Good Quality Mean to You?

Speaker: Tanya Stinson, MHQS, CMBB, MCBA, CRP  This presentation will discuss the use of the Voice of Customer tool, along with Lean and Six Sigma methods to eliminate wastes, errors, and inefficiencies from day-to-day processes. Learning Objectives: Learn what a process is, what Lean and Six Sigma are, and how to use the methodology to eliminate […]