search-close

Ripple Effects of Harm: Unmasking the 3rd & 4th Victims in HC

This topic is essential for HCQ and patient safety professionals, as it reveals a blind spot that affects the stability of safety programs. Adverse events impact not only patients and clinicians but also risk managers, safety officers, leaders, and the organization, causing moral distress, role conflict, and isolation. These emotional and operational tolls can erode trust, reduce reporting, and hinder learning, ultimately affecting care quality, cost-efficiency, and liability. Recognizing these dynamics helps professionals strengthen the culture they protect. This session introduces strategies like Schwartz Rounds and restorative communication to enhance resilience, reduce burnout, and improve team effectiveness, fostering safer organizations.

Speakers

Event Featured Image 1
Abdel Disomimba, BSN, MSN, FISQua, CPHQ, CPPS, CLSSGB

Associate Director QA, Risk Management - New York City Health & Hospitals

Speaker Type:
  • 60 Minute Session On-Demand
Event Featured Image 1
Alison Thompsen, RN, MSN, CPHRM

Director - NYCHHC Harlem

Speaker Type:
  • 60 Minute Session On-Demand
Event Details

Related Events

You might also love these events.

Systematic Quality Integration: Multi-Program Approach Drives Enterprise-Wide Care Improvements
Performance & Process Improvement
Event Type:
  • 60 Minute Session On-Demand
Yale New Haven Health System implemented a comprehensive quality improvement framework integrating metrics from seven national quality programs to drive...
From Dashboards to Decisions: Teaching Data Storytelling in Healthcare
Health Data Analytics
Event Type:
  • 60 Minute Session On-Demand
Healthcare leaders increasingly rely on dashboards and reports to guide quality, safety, operational decisions, yet most teams lack training in...
From Predicting Risk to Preventing Harm: Building a Proactive Virtual Safety System
Patient Safety
Event Type:
  • 60 Minute Session On-Demand
Preventable harm persists not because clinicians lack commitment, but because systems often identify risk too late. This 60‑minute session reframes...
How Do You Know You’re Highly Reliable? A Practical HRO Maturity Model
Patient Safety
Event Type:
  • 60 Minute Session On-Demand
High Reliability is often taught, but far less often measured in ways that feel meaningful to frontline teams. This session...
Human Factors Understanding – Moving from Knowledge to Implementation
Patient Safety
Event Type:
  • 60 Minute Session On-Demand
Over the past several years we have discussed the conceptual framework of Human Factors from the Federal Aviation Administration. This...
Building a High‑Performing Quality Management Department: Strategic Staffing for Hospital Excellence
Event Type:
  • 60 Minute Session On-Demand
Staffing a hospital Quality Management (QM) department depends on hospital size, service complexity, accreditation needs, and the scope of QM...
From Speak-Up to Follow-Through: Safety Huddles in Ambulatory Practice
Quality Leadership & Integration
Event Type:
  • 60 Minute Session On-Demand
This session will describe the design, implementation, and early outcomes of an ambulatory safety huddle pilot focused on proactively identifying...
Ripple Effects of Harm: Unmasking the 3rd & 4th Victims in HC
Quality Leadership & Integration
Event Type:
  • 60 Minute Session On-Demand
This topic is essential for HCQ and patient safety professionals, as it reveals a blind spot that affects the stability...
Aligning Patient Safety Event Reporting- Serious Reportable Events and Sentinel Events
Patient Safety
Event Type:
  • 60 Minute Session On-Demand
In January 2026, Joint Commission (JC) and National Quality Forum (NQF) recently published a report: Aligning Patient Safety Event Reporting:...
Mapping Equity: Using ADBIs to Track Quality Outcomes
Health Data Analytics
Event Type:
  • 60 Minute Session On-Demand
What if the most powerful predictor of your patient's health outcomes isn't their diagnosis — it's their neighborhood? In Mapping...
Asking Better Questions: Executive Leadership for Quality and Patient Safety
Quality Leadership & Integration
Event Type:
  • 60 Minute Session On-Demand
Senior healthcare executives play a critical role in shaping how organizations learn, improve, and sustain high performance in clinical quality...
Product Management: Creative Applications to Improve Engagement and Adoption
Quality Leadership & Integration
Event Type:
  • 60 Minute Session On-Demand
Quality leaders are called upon to develop mechanisms that promote stakeholder engagement in healthcare quality activities and sustained adoption of...
Facilities Management Leadership a Strategic Driver of Quality, Safety, and Regulatory Readiness
Performance & Process Improvement
Event Type:
  • 60 Minute Session On-Demand
At a hospital, facilities leaders applied principles aligned with the National Association for Healthcare Quality Leadership Competency Framework to strengthen...
When Planets Align – Improving Your Cause Analysis with Causal Linkage Diagrams
Patient Safety
Event Type:
  • 60 Minute Session On-Demand
In our Quality universe, there are an increasing number of planets colliding and aligning in our organizations. We need to...
Insights to Action: Leveraging Risk Assessments to Drive High Reliability
Patient Safety
Event Type:
  • 60 Minute Session On-Demand
Proactive risk assessments is a method to identify opportunities to reduce risk & improve safety. Gaining a deeper appreciation of...
SHARE Cancer Support: An Evidence-Based Navigation Curriculum Toolkit
Population Health & Care Transitions
Event Type:
  • 60 Minute Session On-Demand
From Reports to Results: Elevating the Quality and Impact of Incident Reporting
Quality Leadership & Integration
Event Type:
  • 60 Minute Session On-Demand
This session presents a structured approach to transforming patient safety incident reporting from a passive documentation process into an active...
The Age‑Friendly Accelerator: Leveraging Data, Governance, and EHR to Drive Change Systemwide
Regulatory & Accreditation
Event Type:
  • 60 Minute Session On-Demand
Corewell Health launched a systemwide Age‑Friendly care transformation to prepare for the 2026 CMS Structural Measure and improve outcomes for...
Structured Continuous Improvement: Unifying QI, Project Management, and Implementation Science
Performance & Process Improvement
Event Type:
  • 60 Minute Session On-Demand
Healthcare quality professionals are experts in measuring improvement — but the profession has lacked a unified execution methodology that integrates...
Achieving Meaningful Success Through Collaborative Leadership
Quality Leadership & Integration
Event Type:
  • 60 Minute Session On-Demand
Driving meaningful quality improvement in a young organization requires intentional collaboration across leadership, clinicians, and operational teams. By integrating quality,...

By visiting our site, you agree to our privacy policy regarding cookies, tracking, and data collection.