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Building a High‑Performing Quality Management Department: Strategic Staffing for Hospital Excellence

Staffing a hospital Quality Management (QM) department depends on hospital size, service complexity, accreditation needs, and the scope of QM responsibilities. Investing in adequate staffing strengthens financial performance and organizational reputation by enabling proactive compliance monitoring, reducing costly errors, and minimizing regulatory penalties. Well‑resourced teams improve operational efficiency, decrease waste, and enhance patient outcomes, all of which increase ROI. When QM staff aren’t overextended, they can prioritize strategic improvement instead of constant firefighting. This supports a culture of excellence, elevates patient satisfaction, and drives sustainable organizational growth.

Speakers

Event Featured Image 1
Claire Lauzon-Vallone, RN, MBA, CPPS, CPHQ

VP Quality & Safety (Retired) - CHRISTUS Health

Speaker Type:
  • 60 Minute Session On-Demand
Event Details

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