Service Line Scorecards: A Blueprint for System Wide Quality Improvement
Large health systems often build quality initiatives like separate rooms constructed without a shared blueprint—well intentioned but disconnected, misaligned, and unable to support the larger structure. Leaders seek organizational improvement that aligns with payer and reputational success, while service lines aim to make clinical impact for their patients. To address this, we developed service line scorecards that function as a blueprint, integrating clinical and strategic priorities into one transparent, actionable product. Designed collaboratively with subject matter experts and aligned to executive goals, the scorecards provide shared benchmarks, performance visibility, and a foundation for coordinated improvement across a complex health system.
Speakers
Ashly Vorio, MSN
Quality and Safety Analyst - Yale New Haven Health System
Jaspreet Benwait, BDS,MPH, CPHQ
Manager, YNHHS Quality and Safety Analytics - Yale New Haven Health System
Event Details
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Quality Leadership & Integration
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Location Virtual
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Organizer NAHQ Next
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