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SMART Solutions; Empowering Care Teams to Handle Aggressive Patients

Workplace violence (WPV) is a global epidemic. The healthcare industry, accounting for 75% of WPV occurring in the U.S., grapples with how to address it.1 WPV spans all areas of a health system from ambulatory to inpatient, agnostic of discipline.2 As healthcare workers struggle to cope individually with the impact of WPV, professional performance erodes. Productivity decreases, quality of care decreases and attrition increases.2 Health systems don’t know what to do. But we do. Join us to learn how to strategically support staff and patients from ambulatory to inpatient, with specific actionable, sustainable steps for safer, quality care.

Speakers

Event Featured Image 1
Tara Woodside, DNP, RN, CPHQ, CALA

Ambulatory Patient Safety & Accreditation Program Manager - ChristianaCare

Speaker Type:
  • HQ Best Practice Tools On-Demand
Event Featured Image 1
Chris Coletti, MD

Ambulatory Clinical Effectiveness Officer - ChristianaCare

Speaker Type:
  • HQ Best Practice Tools On-Demand
Event Details

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