Transitioning Through Chaos: Effective Technology Optimization in Healthcare
Successful process improvement projects address the people, the processes, the technology, and the interactions between them. The American College of Radiology's ImPower program, has proven to be an effective way to teach improvement while making meaningful changes within organizations. To participate in the ImPower program, project teams of front-line staff come together with their software vendors to develop a shared understanding of the issues, priorities, and changes needed to achieve project goals. Organizations using this framework of multi-disciplinary improvement can methodically and sustainably transition to a healthcare environment supported by effective technology integration in service of our patients and staff.
Speakers
Kay Zacharias-Andrews, MBA, CPHQ
Senior Quality Programs Specialist - American College of Radiology
Kandice Garcia Tomkins, MS, RN
Performance Improvement Specialist - Stanford
Event Details
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Performance and Process Improvement
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Location Virtual
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Organizer NAHQ Next
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