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Explore the most pressing needs for competency-based training to advance your quality agenda based on groundbreaking NAHQ research and NAHQ’s exclusive database of the work quality professionals are doing today.

Join us on December 16, to better understand the success you can have with competency-based training. This will be demonstrated and showcased through case studies of three organizations using NAHQ’s competency-based training programs.

Event Details

Date & Time


December 16, 2021
12:00 pm–1:00 pm CST

Your Local Time:

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Presented By
Stephanie Mercado
CEO and Executive Director
Tara Harder
Vice President of Quality, Safety and Regulatory Services
Kaiser Foundation Health Plan/Hospitals
Kathy Davis
System Vice President for Quality, Safety and Clinical Integration
Multicare Health System
Nidia S. Williams
Vice President, Quality & Patient Safety

Refund/Cancellation Policy

NAHQ will not issue any refunds or exchanges for online products once purchased. Please contact our customer service at 847.375.4720 or info@nahq.org with questions prior to purchase.

Technical Requirements

For on-demand web based products: Web browser and internet connection; pop-up windows enabled; Adobe flash player; computer equipped with audio output (speakers or headphones).

Permission Requests

For permission requests or proper usage information, contact us at info@nahq.org or write to the publisher at the address below:

National Association for Healthcare Quality
8600 W. Bryn Mawr Avenue, Suite 710 N
Chicago, IL 60631


Copyright © by the National Association for Healthcare Quality. All rights reserved. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, including but not limited to the process of scanning and digitization, or stored in a database or retrieval system without the prior written permission of the publisher.

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