Healthcare Quality and Safety Workforce Report: New Imperatives for Quality and Safety Mean New Imperatives for Workforce Development

October 2022

The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s Healthcare Quality and Safety Report answers the question: “Is today’s healthcare workforce doing the work that will advance critical priorities of quality, safety, equity, value, and system sustainability?” The answer is no.

Workforce Report Toolkit

Download NAHQ's workforce report toolkit for a PowerPoint template and a video presentation for tips and ideas on delivering the information revealed in the workforce report.

NAHQ Insights

Thought Leadership

Authors Stephanie Mercado, CAE, CPHQ Executive Director and CEO NAHQ Anna Flattau, MD, MSc, MS Enterprise Vice President Jefferson Primary Care at Jefferson Health Alumni Professor and Chair of Family…

READ NOW →
Case study​

Authors Ethan Feldmiller, MHA – Administrative Fellow, Meritus Health Lynnae Messner, CPhT – Director of Outpatient Care Management, Meritus Health Sridhar Rao Gona, MS, MHA – Pharmacy Informatics and Research,…

READ NOW →
Research

The National Association for Healthcare Quality® (NAHQ) has conducted groundbreaking research on the advancement of the quality and safety agenda and has published the results in a new workforce report. NAHQ’s…

READ NOW →
Research

Introduction: This study describes the work of healthcare quality professionals during the COVID-19 pandemic, highlighting the successes and challenges they faced when applying their expertise in performance and process improvement…

READ NOW →
Guest Editorial

Authors Shayann Ramedani, MD, MEd Medical Student, Researcher, Penn State College of Medicine Peter Pronovost, MD, PhD Chief Quality and Clinical Transformation Officer, University Hospitals   On occasion, NAHQ invites…

READ NOW →
Guest Editorial

As the COVID-19 pandemic evolves into an endemic, organizations are eager to return to the new normal. However, the timing of becoming an endemic and the definition of new normal…

READ NOW →

News from NAHQ

January 2022 Take a look at the HealthLeaders’ list of its top clinical care stories from 2021 about COVID-19, which includes an article on adopting a crisis command culture featuring…

READ NOW →

Fridays with Fawn

Modern Healthcare

December 2021 Stephanie Mercado Mercado speaks with Modern Healthcare publisher Fawn Lopez in an episode of Fridays with Fawn about the experiences women leaders share in navigating a career in healthcare.…

READ NOW →

Achieving a 360-Degree Understanding of Quality

HealthLeaders

December 2021 Cathy Duquette and Stephanie Mercado The industry has tended to be so focused on what needs to be improved in healthcare, that we have not given enough attention to systemically addressing how these…

READ NOW →

November 2021 Patricia Kirkpatrick and Stephanie Mercado It is clear that one key to improving the future of the U.S. healthcare system lies in putting the patient at the center…

READ NOW →

Unleash the Potential of Your Quality Workforce

Modern Healthcare

August 2021 Executive Insights Interview with Stephanie Mercado Workforce development is often an unrecognized and unmet need in healthcare organizations. Read More NAHQ Releases Groundbreaking Quality and Safety Research NAHQ’s…

READ NOW →

March 2021 Stephanie Mercado, David Nash, Eric Weaver, Michael Leavitt The key enabler for the future of the healthcare industry is workforce readiness to deliver on the promise of high…

READ NOW →