Stay up to date on NAHQ News
NAHQ promotes the importance of healthcare quality and healthcare quality education. We advocate for building quality capacity through competency development among healthcare professionals, organizations, and higher education institutions to make healthcare better.
We are spreading the word about the hard work our members and their organizations are doing to improve healthcare quality for all.
Read on to see our most recent blog posts, press releases and media coverage.
Blog Posts
Recently, NAHQ hosted its first-ever ThinQ Tank, convening an esteemed group of diverse thought leaders, change makers and disruptors, representing providers, payors, policymakers, and broad viewpoints across the full healthcare…
Patient Safety is one of the 8 domains in the NAHQ Healthcare Quality Competency Framework™ identified as critical to ensuring quality excellence…and healthcare excellence. Writing this column soon after Patient…
In last month’s column, I shared with you that my driving passion is patient advocacy and how quality & safety is critically important to the patient’s entire healthcare experience. This…
Happy New Year! As I begin my term as NAHQ president, I am honored to serve with a distinguished and dedicated board of directors. I look forward to sharing my…
It is hard for me to believe that we are approaching the end of 2023, and the conclusion of my term as President of the National Association for Healthcare Quality.…
I think of November as a month focused on gratitude, given the Thanksgiving season. It has me reflecting on all that has been accomplished as this year comes to an…
Press Releases
Health Systems Collaborate with NAHQ to Standardize Competencies Three quality-driven organizations adopt NAHQ’s standard framework workforce solution for quality and safety. CHICAGO (November 9, 2022) – Standardizing competencies across…
Middle Tennessee State University Collaborates with NAHQ to Expand Graduate Program Healthcare Management Studies Slated to Include HQ Principles CHICAGO and MURFREESBORO, Tenn. (Oct. 13, 2022) – Middle Tennessee State…
NAHQ’s New Research Reveals Missing Component to Advancing Healthcare Quality, Safety, and System Sustainability Groundbreaking research focused on advancing critical healthcare priorities through expanded competencies for quality and safety workforce…
National Association for Healthcare Quality Releases New Research on Value of Utilizing Improvement Methodologies for Healthcare Crisis Management As leaders look to the future, further embedding quality improvement approaches in…
NAHQ Names Vice President of Products, Programs, and Certification Jennifer Pitts takes on a new leadership role CHICAGO (April 20, 2022) – As part of an ongoing commitment to…
NAHQ welcomes new board members and re-energizes its governance structure CHICAGO (March 18, 2022) – The National Association for Healthcare Quality (NAHQ) has announced its new board members: Emmett T.…
In the Media
Potential CMS Measure Shows Divide Over Quality Training Standards
In this thought-provoking article, NAHQ CEO Stephanie Mercado, CAE, CHPQ and Robin Betts, Kaiser Foundation Health Plan and Hospitals Northern California VP of safety, quality and regulatory services, discuss the importance of…
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes
The road to improvement: How CHRISTUS Health upskilled quality teams + boosted patient outcomes The value of a quality department is reflected by its impact on quality and safety outcomes…
Inspiring Women Podcast
NAHQ CEO Stephanie Mercado, CAE, CPHQ, spoke with Laurie McGraw in the latest Inspiring Women podcast. They discussed preparing the workforce with common language for quality and safety as well…
Standardize workforce competencies to improve quality, safety
February 2024 Modern Healthcare The time to standardize workforce competencies to improve healthcare quality & safety is now. In this timely Modern Healthcare article, NAHQ CEO Stephanie Mercado CAE, CPHQ…
Patient Safety Movement Foundation Newsletter: Unleashing Human Potential of the Workforce Is Key to Advancing Quality and Safety
November 2023 Patient Safety Movement Read this featured contribution to the November issue of the Patient Safety Movement Foundation newsletter with NAHQ CEO Stephanie Mercado highlighting how quality and safety…
The intersection of quality and finance, with Rick Gundling and Stephanie Mercado
September 2023 HFMA HFMA’s Rick Gundling and Stephanie Mercado from the National Association for Healthcare Quality discuss how all entities within a healthcare organization can work for better quality. LISTEN…
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Competency Framework
NAHQ provides the industry-standard Framework for healthcare quality competencies that reduce variability of healthcare delivery, by offering a common vocabulary and toolset.